For over two decades, I've dedicated myself to product management, leadership, and delivery, collaborating with organisations across all stages of the product lifecycle. Through commitment and a readiness to embrace challenges, I've developed deep practical insights into creating user-centric products and services.

In my role now as a Product and Flow Coach, I partner with teams to achieve both business objectives and user outcomes, with a particular focus on optimising product delivery flow by balancing predictability, effectiveness, efficiency, and data-driven decision-making. As a practitioner, my approach, refined through years of hands-on experience and continuous learning, centres on:

Evolving product management practices, from early-stage concepts to mature product leadership Improving end-to-end product delivery flow to generate value consistently Utilising analytics to inform product strategies, decision-making and forecasting Encouraging a culture of continuous improvement through data-led experimentation

Across various roles and challenges, I've crafted data-informed product strategies and worked with cross-functional product teams across various sectors and contexts. These experiences have equipped me to guide organisations in transitioning from project-centric to product-centric mindsets, always focusing on measurable outcomes and value delivery.

My work often involves developing digital propositions, where I've found that grounding decisions in insights from discovery and data analysis leads to better results. I've also implemented probabilistic forecasting methods, helping teams navigate uncertainty more effectively.

A significant and rewarding part of my role is knowledge sharing through training and mentoring. As a certified Prokanban Trainer (PKT), I lead training and workshop sessions on product management practices, data analytics techniques, and flow optimisation strategies. My aim is to support individuals and teams in adopting data-driven approaches, refining their product offering and product delivery processes, and continuously improving their outcome delivery.

My goal is to contribute to the growth of product management and product delivery capability in the organisations I work with. I'm committed to helping teams navigate and thrive in today's data-centric, rapidly evolving product landscape. Whether through collaborative product leadership, flow optimisation, or knowledge sharing, I strive to support practices that drive valuable outcomes, whilst reducing risk in delivery. In essence, I partner with individuals, teams and organisations on their journey to thrivving in the product space.

"Paul is a very experienced agile product development manager and a great guy to be around and to work with. He spurs his team on to try out new and different ways to solve problems, encouraging everyone to experiment and to learn. At the Innovation lab, he was concerned to find the most suitable blend of lean, agile and user-centred design to suit the product and development conditions. Paul showed me how to run a Google Design Sprint, pointed me to loads of great materials and tools and indulged me in many an hour reviewing our various experiments to figure out how we could be smarter. It is refreshing to work with a product manager who has such a strong drive to create products in an innovative way..."

UX Design & User Research Lead, LexisNexis International

"Paul is one of the strongest product practitioners I have had the pleasure to work with. His natural appetite to constantly improve himself means that he consistently offers new perspectives in terms of solving customer problems and in helping other practitioners improve themselves. I would thoroughly recommend Paul if you need someone to shift the focus of a company from a project delivery orientation to a product orientation."

Principal Product Director, Emergn

"Paul is a Product Guy. He never lets go of the most important factor; what the customer needs and has a scientific, not arty, approach to both understanding those needs and then start building stuff to satisfy them. He's a true Agile thinker and practitioner and, because he can articulate the why's and wherefore's passionately and colourfully, is someone I consider a leader in this field. I wouldn't hesitate to work with Paul again."

COO, Centrica Connected Home

"Paul is a very expert product guy, a great collaborator and a calming presence in the team. Paul really shines working on complex problems where there's a policy intent or a social outcome to achieve. I thoroughly recommend working with him!"

Digital Director, Department for Education

"I worked with Paul at GSK where we coached product teams and taught product cohort training sessions together, and he was also my mentor. Paul is a great mentor and a person who really cares about understanding people and how best to help them, and approaches his work using the lens of User Researcher. Paul is a very unique person and is highly thought of amongst the senior leaders for his product knowledge and wealth of experience. He has supported many teams on their agile transformation journey across the Tech business units including Consumer Healthcare, Pharma, Vacancies and Supply Chain. Paul is very reliable, honest, trustworthy and fun person to work with and what makes me him different is that he genuinely cares about helping people to do better and be better and cares about making a positive difference."

Global Diversity, Equity & Inclusion Manager, GSK

"Paul is one of those rare creatures whose curiosity and passion for learning has driven him to an incredible headspace that unifies a number of major items, including Product, UX, and Delivery. Coupled with his learned nature and both depth and breadth of experience, Paul sees the big picture clearer than most. He deeply understands the intersections of UX and Product and is able to work at both tactical and strategic levels. This ability, along with extensive coaching and consultancy experience, means he is amazing to work with and as an advisor. He's the professional's professional, or the consultant's consultant. And he's a wonderful human being with it all, no ego or barbs. Paul is most definitely a strong signal in a Digital world of noise, and I genuinely hope to work together again."

Head of User Research, Big Digital Energy

"I was lucky to work with Paul for a few months when he was a part of an external delivery team working on great.gov.uk. It’s rare to find a combination of deep technical knowledge, product and delivery expertise, and marketing and analytics capabilities in one person, and we really benefited from the contribution that Paul made across these areas. One day he was product and delivery managing the development and rollout of a successful digital marketing campaign, the next he was resetting our Google Analytics goals and suggesting metrics to help digital and marketing teams gain valuable insights. During his time at DIT I learned a lot from Paul and he delivered some great projects. Selfishly, I was really sorry to see him move on to his next role."

Lead Product Manager, GDS